AGRILATOR APPLICATION – PRIVACY POLICY
1. Introduction
This Privacy Policy explains how Agritistics (Pty) Ltd ("Agritistics", "we", "us", or "our") collects, uses, stores, protects, and processes personal information when users access and use the Agrilator Application ("the App").
The App is developed, hosted, managed, and technically supported by Agritistics.
We are committed to protecting your privacy and ensuring compliance with:
- The Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa
- Applicable Google Play Store User Data Policies
This Privacy Policy is intended to clearly disclose:
- The types of data collected
- How data is used
- Whether data is shared
- How data is protected
- How users may request deletion of their data
2. Responsible Party
Agritistics (Pty) Ltd is the Responsible Party for the processing of personal information collected through the App.
3. Information We Collect
The App may collect and process the following categories of personal and sensitive user data:
3.1 Personal Information
- Full names
- Email addresses
- Contact numbers
- User profile information
- User IDs
- Recorded-by fields linked to user actions
- Team member and task assignment information
- Account login credentials
3.2 Location Information
Precise Location Data
The App may collect precise GPS coordinates from:
- Camps
- Farm features
- Tasks
- Harvest cycles
Approximate Location Data
- Farm addresses
- Farm profile location information
Location information is used solely for operational farm management functionality within the App.
3.3 Financial and Payment Information
The App may process financial and operational cost-related data including:
- Livestock sale prices
- Livestock profit calculations
- Input costs
- Fuel costs
- Medication costs
- Subscription and billing status
Payments and subscription processing may be handled through secure third-party payment providers such as Paystack.
Agritistics does not store full payment card details on its own servers.
3.4 Photos and Media
Users may upload:
- Equipment photos
- Farm feature photos
- Farm logos
- Operational images linked to tasks or records
These files are stored securely for App functionality only.
3.5 Calendar and Event Information
The App may process:
- Task schedules
- Recurring task dates
- Breeding dates
- Expected birth dates
- Harvest schedules
- Maintenance schedules
This information is used solely to provide planning and reminder functionality.
3.6 Device and App Activity
The App may collect:
- Sync status information
- Offline activity logs
- Device information
- IP addresses
- App interaction data
- Usage analytics events (where enabled)
This information helps improve app performance, reliability, and troubleshooting.
3.7 Identifiers
The App may process operational identifiers including:
- Equipment registration numbers
- Animal tag IDs
- Herd or livestock identifiers
3.8 Livestock and Animal Health Records
The App may process:
- Medication records
- Breeding records
- Animal health-related events
- Vaccination and treatment information
This information is used solely within the App to provide agricultural management functionality.
This information is not sold or shared with unrelated third parties.
4. How Information Is Collected
Information is collected when:
- Users register and create accounts
- Users enter operational data
- Users upload photos or files
- Users interact with app functionality
- Users contact support
- Devices sync with cloud services
5. Purpose of Processing
We process information for the following purposes:
- Providing and maintaining App functionality
- Enabling farm management tools and calculations
- Managing subscriptions and billing
- Synchronising cloud and offline data
- Providing customer support
- Improving app functionality and user experience
- Sending service-related communications
- Detecting fraud, abuse, or technical issues
- Maintaining security and operational integrity
6. Data Sharing and Disclosure
6.1 No Sale of Personal Information
Agritistics does not sell personal information or sensitive user data.
6.2 Limited Sharing
Information may only be shared:
- With secure service providers necessary for App operation
- With payment processors for subscription billing
- Where required by law or regulatory authorities
- With the User's explicit consent
6.3 Third-Party Services
The App may use trusted third-party services for:
- Cloud hosting
- Authentication
- Payment processing
- Analytics
- Notifications
These providers are contractually required to protect personal information.
7. Data Storage and Security
Agritistics implements reasonable technical and organisational security measures including:
- Secure hosting infrastructure
- Encrypted data transmission where applicable
- Authentication and access controls
- Regular software updates
- Monitoring and security testing
Despite these measures, no electronic system can be guaranteed completely secure.
Users use the App at their own risk.
8. Data Retention and Deletion Policy
8.1 Active Accounts
Data is retained for as long as necessary to provide services to active users.
8.2 Cancelled Accounts
Upon subscription cancellation:
- User data will remain accessible for 90 (ninety) days
- During this period, users may export or download their data
- After 90 days, data will be permanently deleted from active systems
8.3 User Deletion Requests
Users may request deletion of their account and associated data by contacting:
- Email: admin@agrilator.com
- Phone: +27 83 465 9233
Certain information may be retained where required by law or for legitimate business purposes.
9. User Rights (POPIA)
Users have the right to:
- Access their personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where processing is consent-based
- Export their operational data
Requests may be submitted using the contact information below.
10. Cookies, Tracking, and Analytics
The App may use:
- Basic cookies
- Device identifiers
- Analytics technologies
- Performance monitoring tools
These technologies are used to:
- Improve App functionality
- Monitor performance
- Analyse usage trends
- Enhance reliability
Users may manage certain permissions through device settings.
11. Cross-Border Data Transfers
Where information is stored or processed outside South Africa:
- Appropriate safeguards will be implemented
- Transfers will comply with applicable data protection laws
12. Data Breach Notification
In the event of a data breach:
- Reasonable steps will be taken to contain and investigate the incident
- Affected users will be notified where legally required
- Relevant authorities may be informed where applicable
13. Children's Privacy
The App is not intended for children under the age of 18 without supervision or authorisation from a parent, guardian, or lawful representative.
14. Changes to this Privacy Policy
Agritistics may update this Privacy Policy from time to time.
Users will be notified of material changes where required.
Continued use of the App constitutes acceptance of the updated Privacy Policy.
15. Contact Information
For privacy-related requests, support, or complaints:
Agritistics (Pty) Ltd
Email: admin@agrilator.com
Phone: +27 83 465 9233
Users may also lodge complaints with the Information Regulator of South Africa where applicable.
16. Google Play Compliance Statement
This Privacy Policy is intended to comply with:
- Google Play User Data Policy
- POPIA requirements regarding transparency, consent, processing, retention, and deletion
The App:
- Clearly discloses collected data types
- Explains how data is used
- Explains whether data is shared
- Explains data retention and deletion procedures
- Provides contact methods for privacy requests
17. Acceptance of this Privacy Policy
By downloading, registering for, or using the Agrilator App, users acknowledge that they have read, understood, and agreed to this Privacy Policy.